OwlCat CCTV White Electric Adapter AC 100-240V to DC 12V 2.5A Outdoor Waterproof Power Supply for Surveillance IP Cameras
1 Female to 4 male power Splitter Cable
12V 5A Power Adapter
We will send the goods out within 3 working days after your payment is verify by useck.
Currently, almost all products in our store are free shipping. Items which below 2KG are shipped by China Post Airmail as default.. For DVR and security system, we support different logistics way to different countries. Please check the details on product description page.
Tracking No. will be provided within 2 business days after the shipment.
Buyer are responsible for Additional COD charges, VAT, Brokerage Fee, Import Duty, or Custom Fees and Taxes. Please Check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Buyer are responsible for Extension Areas Surcharge if the address is remote.
We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes it is highly depended on the shipping courier and local customs. If you do not receive your item on time, please contact us immediately for further assistance.
All merchandise we sell are in good quality and under strict examination before they are shipped out. We will try our best to avoid any quality problem.
We warrants this product against defects in workmanship and material for a period of 3 years from it’s original purchase date.
Any unit which proves defective during the warranty validation period will be repaired without charge for parts or replaced. The end user is responsible for all freight charges incurred to send the products to our repair center. The warranty does not cover any incidental, accidental or consequential damages arising from the use of. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Item could be returned for refund or replacement within 30 days from the date you receive it. Returned merchandise must be unused, in original packaging and include all accessories. Original shipping costs are not refundable.
Before sending back any return items, please contact with us for a a Return Merchandise Authorization (RMA). Any products returned to seller without an RMA will be void, and we will be sent back to the buyer at his/her expense. Customer should be responsible for all charges of returning and reshipping.
Return tracking number will be helpful to this process.
Our tech support will deal with the repaired products upon receipt of your return parcel. Please feel free to contact us for any product or service issues
Please Contact us via useck message center . Please email us via your bided item or with the item number Or order number, so that we can response you promptly.
We appreciate your business greatly. If you are satisfacted with our products and service, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better.
If you are not satisfied by any reason, please feel free to contact us through useck message center before leaving negative feedback. Our customer service and tech support will do our best to offer you a proper solution.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.
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